FAQ

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
All orders are processed within 2 business days of receiving them. Due to the hand crafted nature of our products, sometimes orders are out of stock and must be specially crafted just for you. Please keep this in mind when placing orders and allow up to one week for special orders and custom makes.
Shipping within Australia should take no longer than 5 business days.


TRACKING MY ORDER
You can track your order online by using the tracking number which is sent to you via email. You will receive this number with confirmation from us that your order has been posted. You can check your tracking with this number at www.australiapost.com.au

SHIPPING
All orders are shipped with Australia post. The shipping cost will vary with the weight and size of the package. This cost will be calculated and added to the total in the checkout. Once your orders have shipped you will receive an email with a tracking number which let's you track your order online at www.australiapost.com.au